Warranty

BatteryDAQ warrants this system free from defects in material and workmanship in operation for one year from the date of commissioning or sale by BatteryDAQ or its authorized dealer.

30-Day Satisfaction Guaranteed for online order

If you are not completely satisfied with your purchase from batterydaq.com online store, you may return it with a valid proof of purchase for a complete refund (less Shipping & Handing) within 30 days of receipt of goods. Please note that without a valid proof of purchase, your return may not be accepted.

Limitation of Warranty

This warranty does not apply to defects arising from system modification performed without BatteryDAQ’s written approval, or misuse of the system or any part of the system. The warranty excludes defects or malfunctions resulting from failure by the customer, or his designated personnel, to maintain and upkeep the batteries to which the system is fitted.

Repair and Return

This product can only be repaired by authorized personnel.
If you determine that a repair is needed, please fill online RMA or contact our Customer and Product Service (CaPS) department to have an RMA number issued. CaPS should also be contacted to obtain information regarding equipment currently in-house or possible fees associated with repair.

For warranty service or repair, this product must be returned to the BatteryDAQ factory. Buyer shall pay shipping charges to send the product to BatteryDAQ, and BatteryDAQ shall pay shipping charges to return the product to the Buyer. However, Buyer shall pay all shipping charges, duties and taxes for products returned to BatteryDAQ from another country.